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RETURN POLICY

Do you accept returns?

Yes! We try our best providing high quality and competitive price wigs to customers. In order to service the customers better, we accept the customers to return the products.Please feel free to return any eligible item within 15 days of receiving your original order.

1. Items returned within 15 days of receiving your original order will be eligible for a refund if it has evident manufacturing defect, such as the size, style, hair material, cap construction or color doesn't match the description, please feel free to cantact us, our customer service will reply to you as soon as possible.

2. Items must be returned in original, factory condition (unaltered, unworn, undamaged and with tags attached in original packaging) as we do not sell refurbished or previously owned products. Please make sure the wig is INTACT and the LACE has NOT been cut.

3. Please notice that if you wish to return any or all parts of your order, you will need to contact customer service firstly, you can send the items back after their confirmation. Once the returned item is received and inspected, your refund will be processed and automatically applied to your original payment account. Buyer needs to pay for the return shipping fee. Or you can keep the product and negotiate with our customer service for the refund directly.

4. Care and styling product, accessories, liquids, and special order items are ineligible for return. Please note that free gifts should be shipped out together with the original package.

5. After the return request is agreed, the package can be shipped back to the address given by the customer service. Please kindly send email with your order number and returned shipping number after package’s shipped out. taxes & shipping fee generated from returning will be paid by the buyer, the final refund amount will be the order price misused our receiving cost like tax and processing fee, etc.

Return policy Buyer pay the shipping fee Seller pay the shipping fee Photo Provided Exchange Available
Dislike/Unsuitable
Change Style/Color
Receing Wrong Items
Quality Problems
Artificial Problem
Contact Us Email: support@amoyvirginhair.com Phone Number:(+86)17350842885